Data policy

 

Health IQ Connect – Data Policy

Effective Date: 01/01/2025

At Health IQ Connect, your trust is our top priority. This Data Policy explains how we collect, use, store, and protect your personal information when you use our app and website. By using Health IQ Connect, you agree to the practices outlined below.

1. Information We Collect

We collect the following types of data to provide you with a smooth and secure experience:

  • Personal Information: Name, email address, phone number, and other details you may provide while registering.
  • Health Information: Blood pressure, sugar levels, weight, temperature, and other wellness data that you choose to record.
  • Device Information: Mobile device type, operating system, and unique identifiers.
  • Usage Data: App activity logs, features you use, and interactions for analytics and service improvement.

2. How We Use Your Data

We use the collected information for the following purposes:

  • To enable health tracking and record management within the app.
  • To provide personalized insights, reminders, and recommendations.
  • To improve app functionality, user experience, and performance.
  • To respond to queries, feedback, or support requests.
  • To comply with legal obligations and ensure safe use of our services.

3. Sharing of Data

We respect your privacy and do not sell or rent your personal data. Information may be shared only in the following cases:

  • With trusted service providers who assist in app functionality, analytics, or customer support.
  • When required by law, regulation, or government authority.
  • With your explicit consent, if you opt to share your health data with a doctor or third-party service.

4. Data Security

We implement strict security measures, including:

  • Encryption of sensitive health data.
  • Secure servers and restricted access to personal information.
  • Regular audits to prevent unauthorized access, misuse, or disclosure.

5. Data Retention

  • Your health records are retained for as long as you maintain an account with us.
  • If you choose to delete your account, all personal and health data will be permanently deleted within 30 days, unless required by law to retain.

6. Your Rights

As a user, you have the following rights:

  • Access & Correction: Review and update your personal details anytime.
  • Data Portability: Request a copy of your health records.
  • Deletion: Permanently delete your account and associated data.
  • Withdraw Consent: Opt-out of non-essential data usage.

To exercise these rights, please contact us at: thehealthiq.net@gmail.com

7. Third-Party Links & Services

Our app may contain links to third-party websites or services. We are not responsible for their data practices, and we encourage you to review their privacy policies.

8. Children’s Privacy

Health IQ Connect is not intended for use by children under the age of 13. We do not knowingly collect data from children.

9. Policy Updates

We may update this Data Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated to users within the app.

10. Contact Us

If you have questions or concerns about this Data Policy, please contact:

Health IQ Support Team
Email: thehealthiq.net@gmail.com
Phone: +91-70827-66618